Last updated: September 22, 2026
No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.
Deposits paid in advance
A deposit paid to hold an order or a booking is returned in full if you cancel before work starts. The refund is issued within 10 business days of your written request, to the account the money came from.
After work has begun
If you cancel after we have started, we refund what has not yet been committed to materials or labour, and we set out the deduction in writing, itemised, before the refund is issued.
If we cannot deliver
If, through our own fault, we cannot deliver what was agreed, you receive back every amount paid, in full, with no deduction of any kind.
How to request
Write to contact@mundialdistribuidousa.online with the order reference. We confirm receipt the same business day and tell you the date the refund will be issued.